Data Protection

Privacy Policy

Transparency is core to the blockchain ethos. Here is how we collect, use, and protect your personal data at Crypgo.

Last Updated: December 15, 2025

01. Information We Collect

We collect specific information to provide our services and comply with financial regulations (such as KYC/AML laws).

Identity Info (KYC)

Full legal name, date of birth, nationality, government ID (passport/driver's license), and selfie verification.

Financial Info

Bank account details, payment card numbers, wallet addresses, and transaction history.

Technical Data

IP address, device type, operating system, browser type, and location data.

Usage Data

How you interact with our platform, trading patterns, and preferences.

02. How We Use Your Data

We use the collected data for the following purposes:

  • Service Provision: To process trades, manage your wallet, and execute transactions.
  • Security & Fraud Prevention: To detect suspicious activity, prevent unauthorized access, and secure assets.
  • Legal Compliance: To comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) laws.
  • Customer Support: To resolve disputes, troubleshoot technical issues, and respond to your inquiries.
  • Communication: To send transaction alerts, security notifications, and (with consent) marketing updates.

03. Blockchain Data & Public Ledger

Please be aware that blockchain transactions are public, irreversible, and permanent.

When you use our services to transact on a blockchain (e.g., Bitcoin, Ethereum), details such as your **Public Wallet Address** and **Transaction Amount** are recorded on a public ledger. Crypgo cannot delete or modify data that has been written to the blockchain, as it is decentralized and immutable.

04. Data Sharing

We do not sell your personal data. We may share your information with:

Service Providers

Companies that assist with identity verification (KYC), payment processing, and cloud hosting.

Legal Authorities

Courts, law enforcement, or regulators if required by law or a valid subpoena.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred.

05. Data Security

We employ industry-leading security measures to protect your data and assets.

Cold Storage

Majority of assets held offline.

Encryption

AES-256 encryption for data at rest.

Access Control

Strict internal data access policies.

06. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the following rights:

  • Right to access your personal data.
  • Right to correct inaccurate data.
  • Right to delete your data (subject to retention laws).
  • Right to withdraw consent.
  • Right to data portability.

07. Cookies & Tracking

We use cookies to improve your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

08. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer (DPO).

Email

support@crypgo.eu
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